Bharti Teletech now Polycom's ASP

New Delhi: Bharti Teletech announced that it has been named as an Authorized Service Partner (ASP) under the Polycom Partner Service Program. This program recognizes the commitment of Polycom's channel partner to provide best-in-class service and support by having met the technical training and service delivery criteria to provide partner installation and support, ensuring all Polycom customers receive a reliable and consistent level of service wherever they are located.

The certification provides customers with the assurance that Bharti Teletech has the knowledge, training and expertise for the deployment and service of Polycom's market-leading voice and video conferencing products. Bharti Teletech's dedicated Polycom service team will ensure the first level of support for service issues is within India, enhancing response times for customers. The services provided by Bharti Teletech will include maintenance, advanced services, training, software support, telephone support, technical support and end-user customer support.

"We are proud to be recognized by Polycom as one of its Authorised Service Partners in this industry," said Sunil K Goyal, CEO, Bharti Teletech. “This recognition as an Authorised Service Partner demonstrates the importance we place on providing consistent high quality service and support to customers. Now, customers of Polycom will benefit with instant product service within India,” he further added.

“Polycom has the broadest services coverage of any vendor in the unified collaboration market,” said Paul Newell, Director-Strategic & Technical Sales and Country Manager, India & SAARC, Polycom. “This certification recognizes Bharti Teletech's commitment to providing consistent high-quality support in the deployment and service of Polycom solutions-ensuring customers are able to derive maximum return on their investments,” he added.