Chandigarh channel fight cartel formation

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DQC News Bureau
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Distressed by the practice of cartel formation by distributors for specific
products, the channel community of Chandigarh has decided to boycott a set of
distributors engaged in cartel activity.

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“For a while now, the market here has been plagued by the formation of
cartels by distributors. As a result, all of a sudden there is huge price
fluctuation on products of companies like Compaq or Lenovo. Now we are
discouraging this practice by not buying products from distributors who
encourage cartels,” informed, a reseller from Chandigarh.

When contacted, both Redington and Ingram refused to comment on the issue so
far.

How cartel disrupts

According to industry experts, abrupt decisions to form cartels create problems
for the channel. Cartels create chaos in the market when rates for a notebook
model are quoted to the end-user and suddenly when the order matures the dealer
finds that the cost price has increased.

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During cartel formation, if a sub-distributor picks up 50 notebooks at DTP
without discounts, it would mean a loss of Rs 1,000 to Rs 1,500 per notebook as
and when the cartel is reversed and discounting starts again. (Considering a
discount average of two to three percent on each notebook at an average price of
Rs 50,000).

This amounts to Rs 50,000 to Rs 75,000 as and when the cartel is reversed.
The sub-distributor who picks up the new stock (after the reversal of cartel)
would be at an advantage.

Incidentally, this practice of cartel formation is not limited to any one
place. “This has been happening in Allahabad for the past four months also. It
has gone to the extent that we have declined to take orders from customers. We
have completely stopped buying from Ingram, Redington and Savex now. Ideally,
vendors should sit with these distributors and see why this is happening,”
informed an Allahabad-based reseller. Similar opinions are being voiced from
places like Raipur, Hyderabad, Udaipur and Kolkata.

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Channel power

Channel have devised the following process to counter cartels:

  • No purchase of products under cartel (Presario notebooks and desktops)
  • Stock rot: They want the stock to pile up and rot at one of the
    distributors (For this quarter, Ingram has been selected for stock rot)
  • Keeping in mind the interest of HP's Chandigarh and Ludhiana
    sub-distributors, channel has urged the principal company to bill the material
    directly to sub-distributors on demand draft basis with relevant distributor
    discounts and cash discounts
The
DQ Week impact

The DQ Week has once again been instrumental in
terms of providing critical information when needed the most. As a reaction
to the story 'Chandigarh channel fight cartel formation' the channel
community of Chandigarh has been able to solve their issues with the
distribution

community of the region.

“Even we had not expected such a huge impact
from the recent story regarding our concerns about the distributor cartel.
One of the distributors called us for negotiations immediately after the
release of your latest issue. The Chandigarh branch manager of this
distributor said that he actually came to know of our problems only through
The DQ Week. In fact, your write-up had explained the actual problem so well
with the desired statistics, that it became easy for them to understand that
our concerns were genuine,” informed Rajesh Kumar, from Chandigarh-based
Beyond Computers. The channel community of Chandigarh further added that the
issue was gaining national momentum with sub-distributors from Ahmedabad and
Goa also showing keen interest,” he added.

Formula that worked

Kumar explained how the formula worked:

  • Stock rot and pile up with Ingram worked
    wonders and the distributor suffered a huge loss of marketshare in
    Chandigarh. Not only did we not pick up any product under the cartel from
    any distributor, in fact no product was picked up from Ingram at all. So
    Ingram sat with almost no billing from us. 

  • We did not pick up a single Presario during
    this period from the distributors, this in fact helped us as in that phase
    we sold all the old models that were stuck with us.

  • We were clear that the fight was not with the
    parent company (HP in this case) and we kept buying and selling HP
    Pavilion range and also the commercial range of notebooks and PCs. At the
    same time the stocks of Presario started ageing with the distributors
    giving them sleepless nights, more so because newer models (with Windows
    Vista) of Presario were launched, whereas they were still carrying the
    inventory of older obsolete models. The tide seems to have turned in our
    favor as the company is now seeking our help in liquidating those models,
    with even heavier discounts than before.  

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