Mumbai
September 25th, 2007
D-Link India announced Digi-Care lifetime warranty on D-Link and Digi-Link
products. Targeting partners and customers alike, the warranty leverages
D-Link's service and support network.
Announcing the new initiative, Jangoo Dalal, CEO and MD, D-Link India said,
"Service has and continues to remain a key differentiator for D-Link India.
Our latest initiative is clearly aimed at the channel community and the end
customer. With a widespread network of service centres and trained technicians
already in place, we are extremely confident about servicing our customer needs
across India."
Salient aspects of the warranty include unique features such as a 24 hour
product replacement, 99.999 percent guaranteed network uptimes and service
support across India. Additionally, to help SIs and partners benefit through
such initiatives, D-Link also offers partner support programmes. Partners can
offer these service packs to the end customers by simply leveraging D-Link India
service capability. From the partner's perspective, it serves as an outsourced
initiative, which can be used to offer complete solutions to the end customer,
without the hassles of executing the service contract.
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