Dell globalizes business groups

New Delhi: To serve business customers with faster innovation and
greater responsiveness, Dell announced that it will organize globally around
three major customer segments: large enterprise, public sector, and small and
medium businesses (SMBs). Dell's consumer business, led by Ron Garriques, is
already organized globally.

Dell believes the four groups best capitalize on the company's competitive
advantages, while strengthening execution and synergies. Each group will possess
greater global accountability and responsibility for responding to customer
needs, and for anticipating and leading industry change.

"In the past two years we have significantly improved our competitiveness,
reengineered our supply chain, broadened our product portfolio and introduced
Dell to more people in more places than ever before. We have laid the foundation
for the transition from a global business that's run regionally to businesses
that are really globally organized," said Michael Dell, Chairman and CEO.

Dell said the changes result from listening to customers and responding to
their desire for faster innovation and globally standardized products and
services.

"Customer requirements are increasingly being defined by how they use
technology rather than where they use it," said Dell. "That's why we won't let
ourselves be limited by geographic boundaries in solving their needs."

Leading the new worldwide business units will be:

Large enterprise: Steve Schuckenbrock, currently President-Global Services,
and CIO. Dell is the leading provider of IT infrastructure and solutions in many
of the world's economies. A single large-enterprise unit will further Dell's
advantage in delivering globally consistent innovations, solutions and services
to the world's largest IT users.

Public: Paul Bell, currently President-Dell Americas. Through a globally
integrated Public organization Dell intends to extend its leadership in
answering urgent IT challenges in areas such as government, education, health
care and the environment.

Small and medium business: Steve Felice, based in Singapore, currently
President-Dell Asia-Pacific and Japan. The new organization will accelerate
creation and delivery of SMB-specific solutions and technology to the more than
72 million small and medium-sized businesses worldwide.

"Our Global Consumer group has proved that an integrated business unit can
move with greater agility to unleash innovation to respond to the changing needs
of customers, and now our Large Enterprise, Public and SMB groups will be best
positioned to do the same," Dell added.

In a related move, the company announced that Mike Cannon, President-Global
Operations, will retire from Dell effective Jan 31, leaving many contributions
to transforming the company's supply chain and improving its cost
competitiveness. He will be succeeded by Jeff Clarke who, in addition to his
responsibilities as head of Dell's Business Client Product Group, will become
Vice Chairman-Global Operations. Cannon will serve as a consultant to Dell.

Also, having completed the transformation of Dell's marketing organization,
including revitalizing the brand and instilling new levels of marketing
effectiveness and efficiency, Chief Marketing Officer Mark Jarvis will leave
Dell this fiscal quarter and provide ongoing counsel to Dell through the
consulting business that brought him to the company. Erin Nelson, formerly VP of
Marketing, Dell Europe, Middle East and Africa, will assume the role of CMO.

Dell has begun the process of organizing people, functions and practices into
the new global business units. The company plans to align its external and
internal financial reporting with the new structure during the first half of
Dell's fiscal-year 2010, which begins in February.