/dqc/media/agency_attachments/2026/08/21/2026-08-21t061716244z-dq-channels-logojpg-2026-08-21-11-47-17.jpeg)
/dqc/media/media_files/2026/09/10/dq-channels-whatsapp-2026-09-10-17-07-48.png)
Follow UsNew Update
align="LEFT"> size="3"> href="http://www.dqweek.com/EMC-strengthens-itself-">EMC
Corporation, one of the leaders in information infrastructure
solutions, inaugurated its second Global Command Center (GCC) and
Critical Incident Response Center (CIRC) at its India Center of
Excellence (CoE) based in Bengaluru. The new Bengaluru GCC and CIRC
will play a key role in mirroring EMC's existing facilities located
in the United States, enabling the company to employ a 24x7 delivery
model of service and support. align="LEFT">
EMC's
IT
organization is transforming its operations to improve customer
focus, create business agility, and deliver operational efficiencies
to the business. To achieve these goals, EMC IT is embracing the
private cloud approach to IT infrastructure — deployed on EMC's
industry leading technology and solutions. EMC IT defines the private
cloud as a fully virtualized next-generation IT infrastructure
comprising both internal and external clouds that enables efficiency,
control, and choice for the internal IT organization. By
transitioning to a private cloud-based IT infrastructure, EMC IT will
offer its end-users end-to-end IT solutions delivered as a service. align="LEFT">
The
GCC
currently supports IT services for EMC's more than 45,000
internal users, as well as the company's vendors, partners, and
customers on EMC websites in over 80 countries in 400 offices
worldwide. It provides around-the-clock monitoring and management of
the company's global virtual and physical datacenter ecosystem
across networks, storage systems, servers, and applications. This
enables EMC's Global IT department to identify issues before they
become problems and accelerate diagnosis and resolution of issues in
the IT infrastructure. The GCC leverages EMC and VMWare technology to
manage EMC's private cloud infrastructure and continues to drive
automation and operational efficiencies across the company's IT
environment. As
with most large enterprises, EMC faces the evolving challenge of
protecting its employees, customers, facilities and information
assets. The EMC CIRC provides proactive global threat monitoring,
data leakage prevention, and comprehensive security incidents
response and protection to the EMC corporate enterprise. The center
uses technologies from both EMC and its RSA Security Division to
centrally monitor and protect EMC's globally dispersed operations.
With a single integrated view of the global enterprise, security
analysts in the US and India can provide advice and guidance to EMC
management, which contributes to the continuous improvement cycle of
its security strategy. align="LEFT">
align="LEFT">
Sarv
Saravanan,
VP and MD, EMC India Center of Excellence said, “It has
been one year since EMC inaugurated the new, centralized India COE in
Bengaluru, which joins together research and development (R&D)
and EMC Global Services organizations. The opening of the GCC and
CIRC is another significant milestone along our journey. Both teams
employ highly skilled and experienced professionals with both
technical and process expertise and this will add tremendous value to
EMC's global IT organization.” Speaking
on the occasion Sanjay Mirchandani, Senior VP and CIO, EMC
Corporation said, “The India COE is a significant part of EMC's
network of COEs around the world and it was a strategic decision to
place the second GCC and CIRC in India because of the skilled IT
professionals and mature infrastructure the country has to offer.
With the inauguration of these centers, our employees globally will
continue to receive the highest quality service and standards to
drive business results.” Mirchandani
continued, “The GCC and CIRC play a pivotal role in EMC IT's
journey to the private cloud. Both centers use leading EMC
information infrastructure products to deliver world class IT service
management and response capabilities. They also help us build even
better products for customers because they provide us with real-life
use cases and best practices as they consider implementing our
products into their own IT environments.”