Frontier Business Systems: Innovating for growth

The company ventured into new and niche verticals, which required high
technical and integration skills besides working capital investments and managed
to draw out strategies revolving around account mapping and management

Innovation was the key for Bangalore-based Frontier Business Systems, which
used new strategies for achieving growth and profitability and improving
customer satisfaction. Having garnered a total revenue of 176 crore last fiscal,
the company ventured into new and niche areas (verticals) which required high
technical and integration skills besides working capital investments and managed
to draw out strategies revolving around account mapping and management. This
helped the company to bag some large deals, which aided further growth.
Customers were largely impressed by the quality offered and credence to that
were the various awards of recognition that the company got. 

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CEO: Ravi Verdes
Highlights Started 7a new services division, ventured into ITIL consultancy, Gap analysis, assessment, tool and help desk implementation Started regional operations in Kerala, thus covering the entire southern region. Areas now covered for sales/services/support are Karnataka, Tamil Nadu, Andhra Pradesh and Kerala Several key customer wins and large enterprise deals across computing, networking (passive and active)

Significant among the awards won were the IBM — Best Partner in South for x
series and p series, Lenovo — Most Outstanding Partner (this across the
country despite being present only in the South), Cisco — Best Partner for
South India and Citrix — Best Partner in South India. Frontier was also the
Runner up to NetSol in DQ Channels Solution Provider of the year awards
category.

Frontier also started regional operations in Kerala thus covering the entire
southern region. Areas now covered for sales/services/support are Karnataka,
Tamil Nadu, Andhra Pradesh and Kerala. The company also has support locations in
North and West India. The year also saw Frontier bag several key customer wins
and large enterprise deals across computing, networking (passive and active) and
power conditioning, all of which were a true reflection of their performance.

Frontier also started a new services division, whose key highlights were the
successful launch of ITIL training and certification (by EXIN) programs in
Bangalore and Chennai in association with an Australian-based ITIL consultancy
firm. Many personnel from key corporates were trained across various verticals
IT and ITeS, BFSI, education, travel etc.