In an e-mail communication to its channel partners across India, HP PSG
(Personal Systems Group) has informed that Care Packs for PL (product line) MN
(Presario and Pavilion models), except those for consumer desktops, will be
suspended in India till further notice.
With this move, the Care Pack for consumer-class notebooks shall not be
available for sale to end-customers, with immediate effect. It is also
understood that HP has requested its partners to return any stocks that they may
be holding to the respective T1 partner/s at the earliest, for which Nov 16 has
been set as deadline. For the returned stocks, the T1 partner will issue the
necessary credit note in the partner's favor.
The partners are also informed that any open/unused links remaining in
market, both at T1 and T2 levels, beyond Nov 20 shall be canceled from HP's end,
and no further credit note requests shall be entertained.
HP India will continue to honor Care Pack services to customers who have
already purchased them before Nov 15.
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