Iomega partners with Accel Frontline Services for return material authorization & technology support for Iomega products in India

Bengaluru: Iomega announced the appointment of Accel Frontline Services as it's warranty service provider in India. With this appointment, Iomega customers will now be able to avail of technology voice support and return material authorization (RMA) service support across 36 cities through 40 service centers provided by Accel Frontline Services. Customers will also be able to reach out to Iomega technical support centers on the toll-free number for trouble shooting assistance. The customer support services will be available for the full range of Iomega products for portable, desktop, network and multimedia drives.

Commenting on the appointment of Accel Frontline Services, Harish Rao, National Sales Manager, Iomega India said, “Service excellence has always been a key component of the Iomega business philosophy. The newly-established product service centers are set to bring our customer service in India to new heights. In keeping with our development in the India market, Iomega will continue to enhance its customer service.”

A Ramalingam, Country Support Manager, Accel Frontline Services, India added, “We are proud to partner with Iomega for their new initiative. We are confident of helping Iomega to provide India's customers with more efficient and higher quality services through the latest joint project.”

To support Iomega's penetration into the consumer markets, Accel's service centers will be located in cities like Ahmadabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, Pune, and New Delhi among others. Customer can call on the toll free number for trouble shooting assistance. Requests for product replacement will be forwarded to Accel service centers upon determining of warranty conditions.