McAfee announces live 24-hour telephone support

McAfee, Inc. has announced that it is extending its suite of support services through McAfee PrimeSupport to further enhance
its customer support offerings, including live 24-hour telephone support to all McAfee customers
around the world. 

McAfee has introduced a new "Follow the Sun" initiative to provide global
access and immediate availability to customers requiring live technical support for urgent problems during business and off-prime hours around the
world.

According to the press release, the McAfee PrimeSupport program is designed to maximize customers' investments in
McAfee system and network security solutions. With around-the-clock access to live technical telephone support,
McAfee provides access to experienced and highly skilled PrimeSupport Priority staff, both during and after business hours, for
emergency product assistance when customer's critical operations are affected. 

McAfee, Inc. offers tiered PrimeSupport services to customers, allowing them to choose from one of several offerings that
best meet their business security requirements. For both software and hardware customers, benefits
include limitless access to  the award-winning online PrimeSupport
ServicePortal, unlimited email support, 24/7 telephone support, assigned enterprise
account managers, proactive support, response charters, and installation services. 

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