Most Successful SP (Silver): Team Computers : Success Attained

Keeping a flexible approach, Team Computers altered its business strategies
in order to fight the recession and to achieve success even when the situation
was tough. Maintaining its record of grabbing at least one award every year in
the Channel Excellence Awards conducted during the SP Summit, Team Computers
walked away with a silver trophy under Most Successful Solution Provider
category.

This award category was based upon the criteria of having low dependency on
the founders and a lot of autonomy built in to ensure smooth functioning even if
there was a change at the management level. Meeting the set criteria, Team
Computers has been successful in achieving a scalable business model that is
quick to adapt newer verticals and opportunities as emerged by market dynamics.

New Delhi-based Team Computers had shown a very pliable approach towards its
business when the market was bad and the strategies needed to be altered. The
company changed its strategies and concentrated on developing a
customer-friendly management team who was primarily trained for increasing
customer satisfaction. This aided the company in generating business in tight
financial conditions.

Ranjan Chopra accepting the trophy for The Most Successful SP (Silver) from Shyam Malhotra, Editor-in-Chief, DQ Channels

The company participated in six end-user events (Mumbai, Chennai, Bengaluru,
Kathmandu and two in New Delhi). Out of these, four were organized by the
internal team. To increase interaction with its customers, Team Computers
started feedback sessions and customer training sessions where they got in touch
with erstwhile clients. Systems and processes were created to aid in project
management, delivery and monitoring capabilities.

Some of the major projects bagged by the SI included those for ICICI, HDFC
and Birla Sun Life which was a result of its continued focus on the BFSI
segment. The SME and SMB segment constituted a major share of its revenue with
40 percent.

The company has been able to build a strong network spread across the Indian
sub-continent. The company continues to provide services and solutions in
infrastructure management services, infrastructure build solutions, information
services, ERP and business intelligence and remote infrastructure management. It
also got appreciation from Royal Sundaram General Insurance, one of his clients.

With a strong focus on international markets, about a quarter of the
company's revenue came from offshore projects while North India made up for more
than half of its market focus.

The company has also achieved HP IPG Achievement Award 2008-09 for Highest
Growth Partner. It developed new business relations with Adrenalin-Human Capital
Management System, Data Centers, Disaster Recovery, NOC, Vasco, Tivoli and
Google Search Solutions.

Amrita Tejasvi

amritat@cybermedia.co.in