Network Management : Always At Service

Having acquired an engineering degree in electronics from Bhartiya Vidyapeeth
in Mumbai, Biren Selarka, CEO, ACMA Computers resolved to set-up an enterprise
of his own. Hence, in 1994 ACMA Computers came into existence. In the beginning,
ACMA continued to offer services around computer assembling, but with the
passage of time and with the advancement in technology, Selarka decided to focus
on services and solutions around networking and providing robust IT
infrastructure.

Currently, SMB vertical is the biggest contributor (in the range of 50-60
percent) to ACMA's revenue as far as its network management portfolio is
concerned. Other segments such as government, education, BFSI and enterprise
contribute the remaining.

Biren Selarka, CEO, ACMA Computers, Mumbai

“I realized that services was the best way to earn higher revenues and hence
started putting thrust on services such as Annual Maintenance contract to
resident engineering services and facilities management services. From a
solution standpoint, remote infrastructure manage­ment, structured cabling,
network management, back up and security have now become  ACMA's focus area,”
stated Selarka.

As a solution provider, Selarka feels that ACMA will have to primarily
understand the level of expansion and the target vertical. “ACMA will focus on
remote network management as an area of expansion and all our investments will
be directed towards it. Services can range from procuring and placing manpower
to doing data-entry jobs. We are looking at hiring more people and expand the
infrastructure,” he added.

ACMA currently has 150 employees, and by the next two quarters, will be
adding another 20-25 people. The company is currently looking at maintaining the
RoI for its customers.

SNAP INTERVIEW
QUESTIONS		Girish Krishnamurthy MD, Kaseya		Raj Jadhav, VP- Pre-sales and Technical Support, D-Link
What is the potential in remote network management (RNM) for partners in view of slowdown?	IT has now started playing the role of an enabler. Automating and managing the network is important for the smooth functioning of any organization. The partners can look at providing single pan fully integrated solutions to their customers.		Heterogeneous devices coexisting together are more popular than before. Partners need to look into the customized network management solutions with their skill sets and they need to devise a solution from vendor network management solution and open source network management tool
Which customer verticals are investing in RNM?	BFSI, telecom and manufacturing are the verticals that look to adopt RNM. Even SMBs unlike previously are now looking at contact when it comes to investing in RNM		There is huge potential for remote network management in India, if service providing companies come out with cost-effective trusted service models to engage with small organizations