How Molex uses Celonis to visualise its global supply chain

In the high-volume world of global electronics, a single siloed data point can trigger a chain reaction of delivery delays. Molex, a connectivity innovator managing 70,000 parts from thousands of suppliers, realised that automation alone wasn't the answer. To truly scale, they needed context.

By collaborating with Celonis, Molex has demonstrated that Process Intelligence is the essential foundation for reliable, scalable Enterprise AI.

The MRI for global logistics

Prior to Celonis, Molex struggled with manual processes and limited visibility. Today, the company uses the Celonis platform as an "MRI machine" for its ERP, scanning end-to-end processes with a single click. This has allowed Molex to build a continuously evolving digital twin of its supply chain.

Measurable outcomes: The value realised

The transformation has delivered staggering improvements in operational efficiency:

• 90% PO Confirmation Rates: Jumped from just 30% by cleaning master data and standardising workflows.

• 87% Touchless Invoices: Dramatically reduced manual intervention in the procure-to-pay cycle.

• 15% Warehouse Efficiency: Optimised dock-to-stock and picking performance through digital twins of warehouse operations.

• AI Readiness: Created a rich foundation of structured data, providing the "context" AI agents need to make smart decisions.

Expert perspectives

“Process Intelligence is the heart of our digital transformation and the engine behind our AI journey,” said MJ Patil, Director of Process Excellence at Molex. “Before Celonis... it was hard to understand why things were slowing down. Now, it’s like we’ve switched on a light in a dark room.”

Tony Gainsford, Senior Director of Supply Chain at Molex, added, “Imagine you can bring an MRI machine or an X-ray machine on top of your ERP. Celonis allows you to scan the whole process end-to-end with one click, which is an incredibly powerful capability.”

The next frontier: Agentic AI

Molex is now expanding this blueprint to order-to-cash and manufacturing processes. By using the Process Intelligence Graph, global plants can follow best-practice blueprints, ensuring that the next generation of agentic AI operates with a high-integrity record of the entire infrastructure.

“Many companies struggle to see a return on their AI investments because the technology doesn't understand the context of how their business actually runs,” said Alex Rinke, co-CEO and co-Founder of Celonis. “By using Celonis to ground their AI and automation in process intelligence, Molex is reinventing their operations for a new era of intelligence.”

Conclusion

The Molex success story proves that the winners of the AI era won't be those who just adopt the latest models, but those who treat their processes as a competitive advantage. By fixing the foundation, Molex isn't just solving problems; it's building an intelligent, self-evolving supply chain that delivers smiles to its global customers.