Ontrack Solutions: Right On Track

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DQC News Bureau
New Update

G Balakrishnan,
MD

SERVICES: Systems integrations, ERP, e-commerce, security, messaging and FMS

Employees: 104

Branches: 5

Address: D/4131-39, Oberoi Garden Estate, Saki Vihar Road, Chandivali, Mumbai 400072

TEL: 022-56426000

STRENGTHS
lInvestment in manpower and training started paying off
lLow attrition rates due to improved working environment
WEAKNESS
lWeak in all-Indian presence
lPoor in public relations
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Mumbai-based Ontrack Solutions grew 57% to touch revenue of Rs 43 crore
purely out of providing IT solutions in 2003-04. While IBM hardware contributed
mainly to Ontrack's revenue, it was the solutions business which made
significant presence in its business.

The company continued to be recognized as a premium partner for IBM with a
lot of business done on Tivoli and Lotus. It was a year for consolidation of its
image as a Tivoli and Lotus expert in the solutions providing business.

Another area which fueled Ontrack's growth was network security solutions.
The company leveraged on its alliance with Checkpoint, Nokia, Trend Micro and
ISS to offer complete network security solutions. It also tied up with US-based
WebSense, an Internet content management solutions company, to complete it
basket of offerings.

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Having established itself in Western India with offices in Mumbai, Pune,
Ahmedabad and Baroda, Ontrack ventured in to the southern market by opening
sales office in Chennai.

Revenue for Ontrack came from a mixed stream of customer verticals, which
included finance, digital media and manufacturing. Finance remained a potential
segment for most solutions it provides, while digital media and manufacturing
also looked up.

For the next fiscal, Ontrack has set a target to achieve at least Rs 55 crore
with an increased focus on service revenue.

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