Oracle communications billing and revenue management 7.4 released

California: Oracle announced the general availability of Oracle communications billing and revenue management release 7.4. This latest release would help communications service providers (SPs), media companies and other SPs to enhance customer service, respond faster to market demands and reduce, operational costs.

These new features help to improve customer management capabilities; offer expanded pricing, billing and invoicing functionality; and enhance data accessibility to help the customer service representative (CSR) deliver better service.

The new release supports Oracle Application Integration Architecture for Communications, delivering to SPs using Oracle's Siebel CRM new capabilities for managing high-value offers and streamlining collections processes.

The software also enhances overall performance and expands support for current technology standards, including Transferred Account Procedure (TAP), Returned Account Procedure (RAP), Diameter, Remote Authentication Dial-In User Service (RADIUS) and Sarbanes-Oxley (SOX).

Liam Maxwell, VP-Products, Oracle Communications remarked, “Many of the world's largest and most innovative communications and media companies rely on Oracle Communications Billing and Revenue Management to accelerate time to market for new products and services, build stronger brands and reduce operational costs. This new version provides pre-built integrations and further simplifies industry-specific business processes to help companies deliver unique customer experiences while lowering total cost of ownership.”