Progressive Infotech : Homeward Bound

Progressive Infotech is looking at transforming itself from an IT player to
an ICT player. Even through the worst part of the slowdown it managed to rake in
15 percent growth, owing to its foresighte­dness when planning the business
strategy.

Whether it was geographical expansion, consolidation or leveraging on
partnerships, the company was able to focus on all these areas. During the
downturn, the SP leveraged on key verticals like government, which were still
investing and hence was able do good business. A bulk of its revenue, about 40
percent, comes from the government segment, while 25 percent comes from BFSI.

One initiative that the SP took was to ensure efficiency of the processes
involved and the services provided via an effective 'Total customer experience'
measurement process loop. Apart from geographic expansion in domestic markets to
achieve scale, this tool helped the company to grow.

Last FY Progressive Infotech successfully opened subsidiaries in the UAE and
Singapore. In India the SP increased its presence from 90 to 110 locations. It
also a few three major projects this year.

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SILVER CLUB RANK (2007-08): 11
PROFILE
CEO: Prateek Garg Start-up year: 1998 Employees: 803 Collaborations: HP, Microsoft, Symantec, Avaya, Juniper, Citrix, etc Address: C-161, Phase-2 Extension, Noida - 201305 Tel: 4393939 Website:www.progressive.in
HIGHLIGHTS Expanded geographically to increase its presence from 90 to 110 locations Diversified vertically and leveraged partnerships well

These projects included data centre virtualization-consolidation of 30
servers into three for a leading tyre manufacturer in a Rs 90 lakh contract;
deploying Newgen document management System on HP Unix for a large PSU bank and
finally deploying a remote management solution for data centre including
Precision HVAC and the UPS equipment for a large FMCG company.

Plans for the next FY include setting up a fully owned subsidiary in the US
and implementing Inside Sales as a business process to further support the sales
engine.