QAI merges global operations

QAI USA and QAI's international family of companies spanning USA, India, Singapore, Malaysia, China, UK, Canada, have merged into one global organization. Bill Perry, founder of QAI USA, and Navyug Mohnot, CEO and President of QAI India, have been working with QAI's key stakeholders to orchestrate this consolidation. Navyug Mohnot takes over as the CEO of the global organization.

Mohnot, speaking from his corporate office in New Delhi, India, stated, “The goal of the merger is to increase the value QAI can bring to its clients through a substantially larger portfolio of products and services.” Mohnot further stated that, “By leveraging the best talent from QAI's global operations, QAI can provide integrated and deep set of interventions in client organizations resulting in operational efficiencies, quality, customer satisfaction and competitiveness in the target companies.”

Tom Ticknor, COO, QAI USA said, “This merger provides the global QAI the necessary resources to 'breakthrough' to the next level of products and services that our clients have been requesting while maintaining the high level of quality the industry has grown to expect from QAI.” He further clarified, “With the increased diversity of our offerings, our integration group is stratifying the portfolio so the team can provide multi layered solutions to our clients.”
Recently, QAI India diluted an undisclosed minority stake and received funding for this acquisition and for augmenting and scaling the Education and Training business. QAI India has been partly funded by BTS India Private Equity Fund managed by a Swiss based PE fund management company to finance the strategic expansion. BTS invested around Rs 14 crore in QAI India recently and made a follow-on funding of Rs 10 crore. Thus, BTS has invested an aggregate of around Rs 24 crore for a minority stake in the company.

K Srinivas, Managing Partner, BTS Said, “QAI India is the only Indian company providing 'Operational Excellence' to IT, ITeS and other knowledge-based industries with presence in all the segments of the value chain from consulting, training, implementation and certification. The company is rolling out its expansion plans in a very logical and systematic manner. Firstly, strategic lines of businesses like Quality Process Outsourcing (QPO), then the learning and education and now zeroing in on acquisitions, has positioned the company amongst the top few global companies with a potential to become the global leader.”

QAI's 'Operational Excellence' thrust includes addressing the areas of Process Management, Quality Management, Innovation Management, Project Management, IT Service Management, to name a few areas. An integrated and deep set of interventions by QAI in client organizations results in operational efficiencies, quality, customer satisfaction and competitiveness in the target companies.

About a year ago, the company embarked upon creating international education and training products and services to address the competence development, assessments and certifications areas to cater to the large pool of manpower requiring skills for increased employability. E-learning, VSAT-based delivery and blended learning approaches have been taken.

Mohnot commented, “We are delighted to have BTS as our partner in the journey forward. QAI is at the cusp of significant growth, has readied the offerings for phase two, sees a global opportunity and gap in this space, and has evolved a rapidly scalable business model that will leverage the brand and knowledge rooted in our Consulting business. It made eminent sense to accept funding and put in motion all the plays.”