Simplify user experience with Avaya and IBM Lotus

New Delhi: IBM Lotus users can communicate and collaborate more efficiently by accessing a broad range of Avaya Unified Communications capabilities from within their Lotus software. The seamless integration between the unified communications applications of both Avaya and IBM Lotus streamlines and enhances the user experience to make workers more productive, and helps companies reduce costs and management requirements.

Leveraging the integration between Avaya products and IBM Lotus Sametime software, users can easily access and manage Avaya Unified Communications calling and conferencing capabilities directly from their Lotus desktop. New, integrated telephony presence capabilities allow Lotus users to see whether colleagues are available for a phone conversation and simply click on the name to either call directly, elevate an IM to a live phone conversation, or to add him or her into an ongoing conference. Real-time collaboration is instantly easier when users know when immediate contact is possible and can do so in a simple, single step.

Specifically for Lotus Sametime web conferencing users, integration with Avaya Meeting Exchange provides additional management capabilities through a single unified interface for both audio and web conferencing.

Lotus Notes users can also manage voice messages along with e-mail, calendar, tasks and more using Avaya Modular Messaging and their choice of telephone for speech access, a multimedia PC or web interface from any Internet connection.

Demonstrations of the seamless integration between Avaya Unified Communications and IBM Lotus applications can be seen live this week in Booth 309-311 at IBM Lotusphere, being held at the Walt Disney World Dolphin Resort in Lake Buena Vista, Fla.