Swan Solutions on expansion spree

Mumbai: Mumbai-based Swan Solutions and Services, a solutions providing company, will soon be opening offices in Hyderabad, Bengaluru, Kolkata and either Ahmedabad or Baroda. It already has its presence in Gurgaon and Chennai. This expansion comes close on the heels of the company's tie-up with vendors like Parallels, Propalms, EG Innovation and EMC in the last two months.

More vendor tie-ups will be announced shortly, especially in the space of solutions and not in the hardware business alone. Mohammed Sutarwala, MD, Swan Solutions and Services claimed that this strategy was adopted because in the ongoing slowdown customers were not keen on buying hardware, but were instead looking at how they could best optimize their existing infrastructure.

“Over the years we have built our competency in selling high-end hardware products like servers, routers, workstations, etc, which has also gotten us good customer accounts. Now, we want to focus on offering services and solutions, because in the sluggish market, this is what will buffer in the bottom line,” he said.

The company will also recruit more manpower in each of these cities once it commences operations. It currently has 150 people on its payroll and has tied up with service providers in over 200 cities to provide customers with support. “Rather than having a large team of people all over the country, we have tied up with local service providers who can ensure that a product is delivered to the customer within two days and we have a implementation completion report within a week,” Sutarwala added.

The company posted a turnover of Rs 38 crore last fiscal, a growth of 20 percent over the previous fiscal. This year, though its revenues have seen a drop of 30 percent, which is precisely why it is looking at bagging customers in new cities to offset this drop. “We had prepared a five-year growth plan and need to ensure that we get back on track. By working with vendors who offer our customers value for their existing infrastructure, and tapping new customer accounts, we are sure we will be able to achieve this,” Sutarwala noted.

Swan has given business divisions-enterprise solutions, project management, telecom sales, facilities management and network security. Some vendors that the company works with are IBM, HP, Microsoft, Wipro, Hitachi, Nortel, etc.

It also has a sister concern Emqube, headquartered in Dubai, which develops business operations automation software for enterprises.