TATA INFOTECH: Global Outlook, Local Loss

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DQC News Bureau
New Update

Charles Anthony,

PRESIDENT &
COO

SERVICES: Wireless, infrastructure setup, networking, security 

EMPLOYEES: 2,834 BRANCHES: 4 

ADDRESS: Manish Commercial Center, 216-A, Dr. Annie Besant Road, Worli, Mumbai 400 030 

TEL: 022-56664300

STRENGTHS
lSet up concept centers for IBM systems and ERP offerings
lConcentrated on wireless and business intelligence applications
WEAKNESS
lFocus on overseas SI deployments resulted in comparatively slower domestic growth
lFaced increasing competition from local SIs, who offer better cost advantage for Indian customers
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Tata Infotech's domestic revenue in 2003-04 registered a growth of 11% at
Rs 241.05 crore, up from the previous year's Rs 207.95. Revenue from systems
integration services increased by 24% to Rs 457.70 crore from Rs 368.35 crore.
Domestic SI revenues were around Rs 151.18 crore in 2003-04, up from Rs 144.74
crore in the previous fiscal.

Tata Infotech identified telecommunications as a growth area last fiscal and
started offering services like operational and business support systems,
wireless systems integration, wireless testing and tools for this segment. It
also increased its work force to 2,834, from the previous fiscal's 2,700
members.

The company decided to invest in client education by providing simulated
environments to demonstrate the usability and application of its various
solutions. This strategy resulted in the setting up of an IBM Center of
Excellence, to build on technologies and solutions on IBM's S/390 and allied
platforms. It also reinforced its focus on ERP products and implementation like
Oracle e-business suite, SAP and PeopleSoft, by establishing an ERP Center of
Excellence.

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Tata Infotech entered into a strategic technology alliance with SAS India to
offer customer analysis and organization intelligence solutions. The offering
from this tie-up includes demand and process intelligence solutions, warranty
analysis and value chain analyzers.

Tata Infotech had a line-up of projects in the last fiscal. Some of them
included IT infrastructure related services for leading information storage and
management vendor, infrastructure services for a telecom major, wireless
implementation for a retail company, an interconnect billing application
development for a telecom company, provision of networking equipment for the
Railways and computerization of operations for a Government ministry.