Vitage partners with TTK Healthcare Services

DQC News Bureau

Bangalore: Vitage Technologies has announced that they have signed an
agreement with TTK Healthcare Services to handle their IT operations as the
managed services partner. In this role Vitage will be managing TTK's data
centre, applications, network and the service desk on a 24x7 basis. Vitage will
also provide direct support in Chennai, Mumbai, Hyderabad, Delhi and 15 more
locations across the country. This would help TTK Healthcare Services in its
technology expansion.

According to S Krishnamurthy, CEO, TTK Healthcare Services, “Technology has
played a very critical role in our business from day one. We have always looked
at using technology to enhance the customer experience and also provide faster
turnaround in processing the claims. Our mission is to be the most preferred TPA
in the country and the right focus on technology will get us there."

“The deal with Vitage will enable our team to focus on the strategic areas
of investment in technology, while bringing efficiency in the IT operations. We
find that Vitage has the necessary tools and expertise to manage our IT
infrastructure efficiently," he added.

According to Nagesh Ramiah, CTO, TTK Healthcare Services, "Along with the
Vitage team we have already implemented some of the base processes as per ITIL
framework, implemented a centralized service desk and completed the knowledge
transfer activities. We believe that this engagement will enable us to enhance
our IT process maturity and bring closer strategic alignment of IT with
business."

P Rangarajan, CEO of Vitage Technologies while thanking TTK Healthcare
Services for the opportunity to work together said, "The growth mode at TTK
Healthcare Services also gives us the opportunity to scale our services delivery
in line with their plans. Our managed services model will deliver higher
efficiency of IT operations and availability of the IT infrastructure."