WeP Peripherals launches Sure Shot Services

WeP Peripherals has launched a new service initiative 'WeP Sure Shot Service' (W3S). Under this offering to all its partners
including resellers, OEMs and local service providers, WeP has committed that in the event
of a delay beyond norms in servicing parts under warranty or post warranty, the company will penalize itself by way of providing discount coupons or
discounts on the items. This penalty will be as high as 20% of the price of the spare. 

W3S is applicable on all the products of WeP, which are under warranty, and on the spares purchase orders. The release further states that WeP
commits that on receipt of the warranty replacement card at either the warranty stockist (WS) or any of the WeP Peace of Mind Center (WPMC), the items
listed in the warranty cards/Infowaves will be dispatched within two business days.

For any spares purchase orders placed by WeP's channel partners on its central spares depot at Bangalore, the company commits to ship the
items within 10 business days. 

Commenting on this new service, WeP after market business DGM Jayant Gundewar stated, "It has always been our endeavor to provide our
Partners with the best in the IT industry. If we are able to service our partners on time, the end customer will in turn get better service. With W3S, we
are redefining the service norms in the industry to ensure that the 

customer is satisfied."

WeP is also undertaking a host of initiatives to promote genuine spare parts business through its service channels.

CyberMedia News

New Delhi