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Rakesh Wani was a worried man some 12 months back. The administrator of the Mumbai-based NGO Pragatee Foundation was reeling under technology challenges—problems that might have seemed irrelevant to experienced CIOs in more tech-savvy enterprises, but for this NGO with rudimentary IT infrastructure this was an excruciatingly painful situation. Same was the situation with Mukesh Sarve, Director-IT of another bigger NGO, Family Planning Association of India. Or with Anthony Thomas of another NGO, Habitat for Humanity India Trust.