zendesk

Zendesk AI Voice Solution Signals a Shift Away From Legacy Contact Centers

News

Zendesk AI Voice Solution Signals a Shift Away From Legacy Contact Centers

Zendesk AI voice solution gains momentum as enterprises replace legacy systems with AI-first contact centres that unify voice, data, and service.

By DQChannels Bureau

Jul 2, 202609:58IST

2 Min read

Zendesk launches Pune Innovation Hub expansion

Zendesk launches Pune Innovation Hub expansion

ByDQChannels Bureau

Feb 25, 202617:15IST

3 Min read

Zendesk appoints Craig Flower as COO

Zendesk appoints Craig Flower as COO

ByDQChannels Bureau

Feb 5, 202615:00IST

3 Min read

Zendesk CX Trends 2026 highlights contextual intelligence shift

Zendesk CX Trends 2026 highlights contextual intelligence shift

ByDQChannels Bureau

Jan 19, 202609:06IST

3 Min read

Zendesk acquires Unleash to strengthen employee service

Zendesk acquires Unleash to strengthen employee service

ByDQChannels Bureau

Dec 22, 202514:47IST

2 Min read

Zendesk Partner Program: A Simplified Guide for the IT Channel Ecosystem

Partner Strategy

Zendesk Partner Program: A Simplified Guide for the IT Channel Ecosystem

ByBharti Trehan

Jun 12, 202516:24IST

4 Min read

Zendesk Platform Enhancements: Unified Customer Data Workspace

Zendesk Platform Enhancements: Unified Customer Data Workspace

ByBharti Trehan

Nov 13, 202300:00IST

4 Min read

Automated responses decrease response times and raise satisfaction

Automated responses decrease response times and raise satisfaction

ByDQChannels Bureau

Apr 15, 201900:00IST

4 Min read

Companies are Struggling to meet Customer Expectations- Report

Companies are Struggling to meet Customer Expectations- Report

ByDQChannels Bureau

Feb 21, 201900:00IST

5 Min read

Zendesk Benchmark Guide 2018: traditional consumer facing companies continue to struggle with Customer Experience

Zendesk Benchmark Guide 2018: traditional consumer facing companies continue to struggle with Customer Experience

ByDQChannels Bureau

Oct 4, 201800:00IST

3 Min read

Latest Stories

Trellix SecondSight report exposes hidden cyber risks Christie Laser Projectors bring Kolkata’s new museum alive National Engineers’ Day 2026: How AI is reshaping engineering and B2B technology Barracuda warns Email phishing attacks are evolving GIGABYTE EAGLE 360 Series adds builder-friendly cooling