GoTo reinvents the channel: Meet the new LogMeIn Partner Network

GoTo has officially pulled the curtain back on its LogMeIn Partner Network. This isn't just another portal; it’s a fully-loaded ecosystem designed to help IT resellers, MSPs, and Global System Integrators (GSIs) navigate an increasingly complex tech landscape.

As we move through 2026, the message from GoTo is clear: they don't just want suppliers; they want collaborators.

AI at the Core of Remote Support

The standout feature of this new network is the access to an AI-driven solution portfolio. Partners now have enhanced tools for LogMeIn Resolve and LogMeIn Rescue, bringing unmatched endpoint management and Zero Trust security to their end clients.

For the modern IT reseller, this means moving from "fixing problems" to "predicting them." By leveraging AI, partners can offer more proactive, scalable solutions that resonate with enterprises concerned about rising cyber threats.

The "Softcat" Endorsement: Support Over Supply

Marc Allen of Softcat UK highlighted the real differentiator here: the human element. In a market crowded with automated helpdesks, GoTo is doubling down on Dedicated Expert Support. Partners get exclusive access to success teams and marketing resources that help them build a pipeline rather than just managing a catalogue.

"We feel supported, not just supplied," Allen noted, emphasising that the marketing funds and joint campaign opportunities are key drivers for mutual growth.

Strategic Leadership and 2026 Roadmap

The launch follows the 2025 appointment of Steve Shattuck as VP of Global Partner Ecosystems. Shattuck’s vision is clearly reflected in the tiered reward programs and the comprehensive training modules designed to turn resellers into subject matter experts.

While the current rollout is laser-focused on IT Resellers, GoTo has already teased further updates. By late 2026, the network will expand its specialised offerings for Managed Service Providers (MSPs) and GSIs, ensuring that every corner of the IT channel has a seat at the table.

Conclusion

The LogMeIn Partner Network represents a pivotal milestone for GoTo. By combining cutting-edge AI technology with a robust support framework, GoTo is positioning itself as the "forward-thinking" partner of choice. For those ready to accelerate their growth, the invitation is open: the future of remote support isn't just about the software, it’s about the network behind it.

Read More:

TrendAI channel partners driving cyber resilience in India’s AI threat landscape

Middle East conflict raises supply chain alarm for India’s IT hardware exports

Why rising DDR RAM prices and chip shortages may push PC costs up