genesys

Genesys International CTO appointment brings Dhiman Basu Ray onboard

News

Genesys International CTO appointment brings Dhiman Basu Ray onboard

The Genesys International CTO appointment brings Dhiman Basu Ray into a key role as Genesys moves from mapping and Digital Twins towards Spatial Intelligence.

By DQChannels Bureau

Aug 27, 202616:45IST

2 Min read

Genesys and Dun & Bradstreet report reveals BFSI’s growing CX readiness gap

Genesys and Dun & Bradstreet report reveals BFSI’s growing CX readiness gap

ByDQChannels Bureau

Jun 24, 202610:30IST

2 Min read

Inside Genesys’ Big Bet on Agentic AI Orchestration

Inside Genesys’ Big Bet on Agentic AI Orchestration

ByDQChannels Bureau

Mar 29, 202609:02IST

3 Min read

Genesys cloud agentic virtual agent unveiled

Genesys cloud agentic virtual agent unveiled

ByDQChannels Bureau

Feb 12, 202620:19IST

3 Min read

Genesys Cloud Social Announced to Expand Social Media Capabilities

Genesys Cloud Social Announced to Expand Social Media Capabilities

ByDQChannels Bureau

Mar 27, 202513:00IST

2 Min read

Genesys Unveils Fiscal Year 2024 Record Business Performance

Genesys Unveils Fiscal Year 2024 Record Business Performance

ByDQChannels Bureau

Mar 22, 202416:44IST

4 Min read

Genesys Acquires Radarr Technologies to Enhance Customer Experience

Genesys Acquires Radarr Technologies to Enhance Customer Experience

ByDQChannels Bureau

Jan 25, 202407:03IST

4 Min read

‘Genesys has always been a channel focusedorganization’- Avanti Misra, Director Channels

Partner Strategy

‘Genesys has always been a channel focusedorganization’- Avanti Misra, Director Channels

Feb 23, 201800:00IST

2 Min read

Genesys to Hold Global Webinar, examines operational best practices for contact centers

Genesys to Hold Global Webinar, examines operational best practices for contact centers

ByDQChannels Bureau

Jun 20, 201700:00IST

Sutherland Deploys Genesys Platform

Best Deployment

Sutherland Deploys Genesys Platform

ByDQChannels Bureau

May 22, 201700:00IST

2 Min read

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